4.9
4.6bus station information and services
Malacca, Central Bus Terminal
Wifi
Parking
Dining
ATM
Taxis
Accessibility
WC
Ticket Office
- 05:00-23:00
- Free Wi-Fi available throughout terminal
- Large parking area available for both cars and motorcycles
- Food court and various food stalls available inside terminal
- Available at designated taxi stand outside terminal
- Wheelchair ramps and elevators
- Public toilets available with small fee
- Bus: Local and intercity buses
- Taxi: Available at terminal
Melaka Sentral Step by Step Station Guide
Melaka Sentral is the main bus terminal in Malacca, serving as the gateway for travelers heading to and from this historic UNESCO World Heritage city. Located between the city centre and the Ayer Keroh toll road, the terminal connects Malacca with major cities such as Kuala Lumpur, Johor Bahru, Penang, and Singapore through various long-distance bus operators.
The terminal is designed in a semi-open layout with separate sections for intercity buses and local stage buses, making transfers simple for both tourists and daily commuters. Read on for our step-by-step guide on how to navigate Melaka Sentral, purchase the right ticket, and find your boarding platform for the next leg of your journey.
Getting to Melaka Sentral
The Melaka Sentral station is located along the AMJ Highway, a major highway running across Melaka.
An elaborate skybridge with a traditional pointed roof design can be seen nearby that allows pedestrian access from across the highway to Melaka Sentral. A Lotus's Supermarket can also be seen across the highway nearby.
Entrances at Melaka Sentral
Melaka Sentral has 2 main entrances. The primary southward facing entrance faces the AMJ Highway and connects to the public carpark.
On the opposite end of the building, the 2nd entrance northward facing entrance can be found. This entrance is the taxi service entrance where you are able to get a taxi.
Station Layout
While fairly large, the station only has one ground floor. All boarding and disembarking of buses happen on this floor along with any ticketing counters or machines.
The station also contains many businesses such as restaurants and many shops selling various wares such as phone accessories, luggage, clothing and shoes. There are various amenities found on this floor:
- Restaurants such as McDonalds
- Convenience Stores such as Family Mart
- Money Changer
- Washrooms and Prayer Rooms
You can access both Intercity and Domestic Bus Services from the center concourse of Melaka Sentral. The center concourse is in the middle of the building, and can be identified by the AA Mart.
Follow the signs in the center concourse to lead you to the Intercity or Domestic sides of the building.
Ticketing and Boarding
Upon arriving at the Main Entrance, walk towards the glass sliding doors under the large "Welcome" sign above it.
Walk 25m down the straight path towards the 2nd set of glass sliding doors under the "Selamat Datang ke Melaka Sentral" sign.
Once past the 2nd sliding doors, walk another 40m towards the center of the building located under the sunroof. You'll see Family Mart to your right.
If you enter through the 2nd entrance, walk straight past the crossroads for 50m until you reach the sliding glass doors. Keep walking ahead to the middle of the station under the sunroof.
Bus (Intercity)
Follow the signs that say "Interstate Bus Terminal". At the end of the walkway you'll reach the circular section of the building that contains the Intercity bus area, which is marked by the large blue sign and the circular garden area.
The yellow ticket machines can be found on the left side.
The ticket counters can be found behind the yellow ticket machines where you can purchase a ticket through a customer service representative. Tickets purchased online can be collected here as well.
A ticket will be printed out for you which is then used to access the boarding area by scanning it at the auto gate machines. You'll only be able to go into the waiting area 2 hours before your boarding time.
In the waiting area, you can refer to the screen to determine your boarding time and which gate your bus will be at.
Your ticket will be validated again when leaving the waiting area and boarding your bus.
After having your ticket validated at the lettered gate, directly board the bus.
Bus (Domestic)
Follow the signs that say "Domestic Bus Terminal".
At the end of the walkway you'll reach the circular section of the building that contains the Domestic bus section marked by the Money Changer in the center and the circular garden area.
Turn right at the money changer, and follow the curved path towards the Domestic Bus waiting area.
There are no ticket machine counters or machines for Domestic bus services. Payment is made as you board the bus through the bus driver.
From the Domestic Bus waiting area, head towards the exit doors into the bus platform.
You'll see numerous bus bays with labelled numbers and destination information. The buses themselves also have electronic signage with their destination on the front and the side of the bus.
Head to the bus bay that brings you to your destination.
Exits
Bus (Intercity)
When you disembark from the bus at the Intercity Bus Exit Platform, look for the blue and yellow sign that says "Masuk/Entrance" and walk in that direction.
Turn left at the incline leading into the building and enter the glass sliding doors under the blue and white "Masuk Entrance" sign.
After passing through the sliding doors, turn right and follow the corridor of shops, until you arrive at a crossroad.
To Main Entrance Exit
At the crossroad, turn right and follow the blue signs that say "Main Entrance".
Walk along the corridor of shops for 75m until you reach the glass doors.
You can follow the McDonalds M sign that's red and yellow as a landmark. Past the glass doors, keep walking straight for another 75m. You'll pass by McDonalds on your left.
As you walk along straight, you'll also pass by the Information Counter on your right.
Keep walking until you reach a set of glass sliding doors. Once you pass the sliding doors, keep walking another 25m to reach the sliding doors of the Main Entrance.
You have arrived at the Main Entrance.
To Second Entrance Exit
At the crossroad, turn left and you'll already be able to see the Second Entrance. Walk 25m in that direction and you'll arrive at the Second Entrance Exit.
Bus (Domestic)
When you disembark from the bus at the Domestic Bus platform look for the glass sliding doors which lead you into the Domestic Bus Waiting Area.
Turn to the left and walk along the left side of the circular walls into a smaller corridor for 15m.
You'll see an open space on your left and AA Mart, walk at the opening to the left of AA Mart for 25m.
To Main Entrance Exit
When you see an Oppo phone store on your left, turn left and walk straight through the sliding glass doors.
Upon passing through the glass doors, keep walking 25m to reach the main entrance exit. You have arrived at the main entrance exit.
To Second Entrance Exit
Turn right at the walkway with AA Mart on your right, keep walking for 75m towards the glass sliding doors.
You'll see a Subway on your right when you pass through the sliding doors.
Keep walking straight for 75m until you reach a crossroad.
Continue walking straight, following the signs that say "Domestic Taxi". You have arrived at the Second Entrance Exit.
Taxi Stand
The Taxi Point can be found on the north-facing entrance of Melaka Sentral. This entrance is labelled with a large yellow and blue sign above the doors that say "Taxi Service".
Popular Bus Routes
Melaka Sentral is Malacca's main bus terminal, connecting the historic city with major destinations across Malaysia and Singapore. The terminal offers frequent services to both domestic and international destinations.
Popular bus routes to Melaka Sentral:
Popular bus routes from Melaka Sentral:
Popular Bus Companies
Several reputable bus operators provide services at Melaka Sentral, offering comfortable and reliable schedules to meet diverse passenger needs.
FAQ: Travel from Malacca, Central Bus Terminal
Everything you need to know about Malacca, Central Bus Terminal: From location, transport connections, and amenities to safety, schedules, and nearby attractions—your complete guide to navigating the bus station with ease.
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